1. Introduction

At Timber, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and related services provided by Timber Accounting Services LLC, operating in Dubai, United Arab Emirates.

By accessing or using Timber, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with our practices, please discontinue use of Timber immediately.

2. Information We Collect

We collect the following types of information:

a. Personal Information

Information you provide directly to us, such as your name, email address, contact details, company information, and payment information when you create an account or use paid services.

b. Financial Data

Information related to your accounting and financial management activities, such as transaction data, invoices, expenses, revenue, and other financial records you upload or generate through the application.

c. Usage Data

Information about your usage of Timber, including but not limited to access dates, times, device information, IP addresses, pages viewed, and interactions within the application.

3. How We Use Your Information

Your information is used to:

• Provide and improve our services.
• Personalize your experience within the application.
• Process transactions and manage payments.
• Communicate with you regarding your account and support requests.
• Analyze usage patterns to improve our offerings.
• Ensure compliance with applicable legal requirements.

4. Information Sharing and Disclosure

We may share your information with:

• Service providers assisting in our operations, such as payment processors and cloud hosting services.
• Legal authorities if required by law or in response to valid legal requests.
• Business partners with your explicit consent.
• Third parties in the event of a business transaction, such as a merger or sale of assets.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet-based service is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. Data that is no longer required will be deleted or anonymized.

7. Your Rights

You have the right to access, update, delete, or restrict the processing of your personal information. You can manage your data through your account settings or by contacting us directly at support@timber.me.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the updated version. Your continued use of Timber following the posting of changes indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: support@timber.me.